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Shipping & Returns

Shipping & Returns

Shipping Policy

If you choose the Standard Shipping option, your order will ship after the normal processing time. Packages should be received 3-5 business after the package has been shipped. Shipping fee will be a flat rate of $10 per order.

If you choose the In-Store Pickup option, your order will be available the next business day. If your order after 11:59 on Saturday, your order will be available on Thursday.

Return Policy

All sales are FINAL and there are no refunds allowed. If you are dissatisfied with your purchase, you are allowed to exchange within 7 days of receipt of the package.

Exchange request will need to be submitted by email or you can come into the store. All exchanges not received within 7 days after receipt of package or purchase will be disqualified for exchange.

All Hair must be in its natural state meaning no dye, no chemicals, or unraveling/cutting of the wefts. The customer will be responsible for all shipping fees incurred for the returned package.

Order Processing

Processing time is 1-2 business days after the order is submitted. Order processing begins the next business day after the order is submitted. As a result, Order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.


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